Finally an easy way to use your phone

from Windows with 3CX Assistant!

3CX Assistant is a windows desktop utility that offers extension users an easy way to transfer, divert, launch or park calls, via drag and drop rather then via a cryptic phone interface. You can view status of other colleagues and avoid ‘voice mail tag’ and unnecessary phone calls. Launch calls by double clicking on an extension, selecting a contact from the phonebook or by highlighting a number on a web page and hitting a function key. Managers can monitor phone line & call queue status. A handy instant message feature allows you to send text messages to other users 3CX Assistant works in tandem with any IP phone, 3CXPhone (soft phone) or even analog phones! If using a hardware IP phone, the call will be set-up to the IP phone. 3CX Assistant also integrates with Microsoft Outlook, Salesforce.com and other CRM systems to allow launching of calls and call journaling. Caller ID can be matched to a contact record to automatically identify the caller. All extension users also have access to the web-based 3CX MyPhone portal, where they can view call history, manage voice mails, phonebooks and more.

1. 3CX Assistant – Manage your phone from your desktop, not a cryptic phone keypad!

2. Microsoft Outlook – Launch calls from Microsoft Outlook or other popular CRM systems

3. Instant messaging – Communicate with colleagues via text chat

 

 

Talk with one of our sales team today on +353 (0)27 30040
or email us now sales@micromagic.ie for more information.

 

For 3CX Pricing info Click here To Order 3CX Click here

 

Download 3CX Phone System for Windows free version here

For product updates and more information visit 3CX VoIP Blog.

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